Meet the Team

Here at Bristol Maid our dedicated sales and customer service team are committed to finding a solution that works for you. Whether you require a full ward refurbishment or simply some advice on our products, we are here to help.


Sales Director 



Ian Farnfield

01258 451338 


Technical Services




Paul Open

Technical Services Manager


Eric Hornby

Sales Support Engineer (North)



    Customer Services    


Sammy Foord

Customer Service Team Leader


Mark Champion

Assistant Customer Services Team Leader

Courtney Webb

Customer Services Coordinator


Emma Welch

Customer Services Coordinator


Wendy Shinn

Customer Services Coordinator

Emily Pickernell

Customer Services Coordinator





David Morton-Jones

Export Account Manager

+44 (0)1258 484468

Sam Symes

Export Customer Service Coordinator


Area Sales Representatives



Sales Director

Ian Farnfield

Scotland, Northern Ireland & Northumberland

01258 451338 

National Sales Manager

Steve Poller


07711 095899



External Sales Representatives




Chris Davis


07725 543862


John Baines

South & South West

07876 441477 


Russell Sheard


07887 534755